incoming email not syncing on Motorolla Droid
kimmyb26
Enthusiast - Level 2

Not receiving incoming email but I can still send out email (aol)..  It says it can not connect to server every time i try to sync it myself since it stopped syncing automatically. i just had this at the store yesterday and Verizon did a factory reset and added my email account back in. Not sure why it's not receiving emails all of a sudden. PLEASE HELP!!!!

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vzw_customer_support
Customer Service Rep

Let's get to the bottom of this, kimmyb26. Are emails still coming through when checking account on a computer? When email was setup after factory reset did you complete automatic email setup or go through advanced settings of the server?


Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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