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moto z force droid visual voicemail doesn't work
RICWOO97
Newbie
โ€Ž03-01-2017 11:16 AM

My visual voicemail doesn't work. It makes me call voicemail.

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Ann154
Community Leader
Community Leader
โ€Ž03-01-2017 11:25 AM

The visual voicemail application requires a 4G or 3G cellular connection to connect with the Verizon servers. Have you verified that you have this type of connection?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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RICWOO97
Newbie
In response to Ann154
โ€Ž03-01-2017 11:30 AM

I have 4g. When I tap voicemail app it says setting up voicemail and vibrates then says call voicemail, it never sets up.

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vzw_customer_support
Customer Service Rep
In response to RICWOO97
โ€Ž03-01-2017 12:05 PM

RICWOO97,

Accessing your visual voice mail should be a breeze. What happens when you use these steps? http://spr.ly/65868nAky

KatiM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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