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my droid turbo stopped making and receiving calls
SRAR4
Newbie
‎02-03-2017 02:09 PM

Everything works except for being able to make and receive calls. Is there a setting or something I can do to get it to work.

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Re: my droid turbo stopped making and receiving calls
vzw_customer_support
Customer Service Rep
‎02-05-2017 02:18 PM

Oh goodness. That’s definitely an important feature of your phone that I want to get working again quickly, SRAR4. What happens when you try to place a call? What do callers hear when they try calling you? Are you currently using HD Voice or WiFi Calling https://www.verizonwireless.com/support/knowledge-base-207801/ ?



JenniferH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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