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my emai is no longer anygood for signing into the server I get "Usename or password incorect" when signing in. I also can not remove the account from the phone. I was able to remove all messages. Is there some secret way to reinitialize the account. I kno
TheBlackCat
Newbie
โ€Ž07-19-2015 12:42 PM

My emai is no longer anygood for signing into the server I get "Usename or password incorect" when signing in. I also can not remove the account from the phone. I was able to remove all messages. Is there some secret way to reinitialize the account. I know the user name and password is correct. The last good sync was on June 2, 2015

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TheBlackCat
Newbie
โ€Ž07-19-2015 01:46 PM

I was finaly able to remove the email account. While trying to set it back up it keeps telling me "Couldn't finish Username or password incorrect. Ive done this at least 10 times. I know they are correct. What do I do now?

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vzw_customer_support
Customer Service Rep
In response to TheBlackCat
โ€Ž07-21-2015 01:58 PM

I sincerely apologize for the issues that you are running into. Our priority is to ensure that you are able to complete these actions, TheBlackCat. May I ask what you are attempting to sign into? I apologize as this was unclear to me from reading your original message. Are you attempting to sign into My Verizon?
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