my phone is stuck on the boot
Jenwynrose
Enthusiast - Level 1

my phone is stuck on the boot droid restarting itself when i try to turn it off it just restarts and sticks back on spinning red thing getting hot cant shut it off kept doing this until battery died

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Re: my phone is stuck on the boot
vzw_customer_support
Customer Service Rep

Oh goodness! That is not the state of mind that we want your phone to be in. I'm guessing you have already spoken with someone at a store or by phone by now. In case this happens in the future, you should reset the phone  http://vz.to/1mdD3RJ.


TamaraH_VZW
Follow us on Twitter @VZWSupport

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