no mobile service
milliesdad97
Newbie

cannot call out. keeps telling me no mobile service. phone keeps shutting down and restarting

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Re: no mobile service
vzw_customer_support
Customer Service Rep

milliesdad97, no worries. We're stepping in to help! Does your device have any physical or liquid damage? Has the battery life been fully depleted? Try connecting that device to a charger for at least an hour and then power it up.

Once the device powers up, we recommend that you uninstall any unwanted 3rd party applications to ensure that the apps are not causing a software issue. Keep us posted.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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