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not receiving calls, also have a key symbol (skeleton) on my status bar
Sagekay
Newbie
‎12-06-2014 06:15 AM

I can make, but not receive calls. I also have a Skeleton Key symbol on my status bar.

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Re: not receiving calls, also have a key symbol (skeleton) on my status bar
vzw_customer_support
Customer Service Rep
‎12-08-2014 06:24 AM

Let's get your service back to business, Sagekey! Have you restarted the device since this began? Where are you located? Are the calls being sent directly to voice mail? To confirm is the symbol shown different from the Bluetooth symbol shown while that setting is On?


Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport

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