Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
not receiving calls, also have a key symbol (skeleton) on my status bar
Sagekay
Member
‎12-06-2014 06:15 AM

I can make, but not receive calls. I also have a Skeleton Key symbol on my status bar.

0 Likes
1 Reply
Correct Answer!
Re: not receiving calls, also have a key symbol (skeleton) on my status bar
vzw_customer_support
Customer Support
‎12-08-2014 06:24 AM

Let's get your service back to business, Sagekey! Have you restarted the device since this began? Where are you located? Are the calls being sent directly to voice mail? To confirm is the symbol shown different from the Bluetooth symbol shown while that setting is On?


Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport

0 Likes