"Unfortunately Verizon Login has Stopped"
Laymen23
Newbie

This message is stuck on my phone. If I hit OK, it pops back up, continuously. I cannot access anything. Have tried restarting phone several times. The date and time showing behind the message is current. It has been like this for over 3 hours.

Labels (2)
0 Likes
2 Replies
vzw_customer_support
Customer Service Rep

Laymen23 That is 3 hours too many. We are here to help get his phone up and running again. Has he added any new apps? What make/model is the phone?
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Laymen23
Newbie

I took the phone into Verizon. They could not do anything with it. Not even restore it. I am being sent a new one under the warranty. It was a DROID MAXX that was about a year and a half old. I hadn't added any new apps. It was in an Otter case so it was also very protected.  I don't know the rest of the info because the phone is now totally dead. I should be up and running by this evening. Having this happen on a weekend is incredibly inconvenient when I have to wait for a new phone to arrive on a week day. Thank you for responding.

0 Likes