screen will not repond to touch
altomama
Newbie

For the last couple of months, the screen on my Droid Maxx will not repond to my touch and screen freezes often. then it shuts down all together. I don't get an upgrade until July. Any suggestions?

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Re: screen will not repond to touch
vzw_customer_support
Customer Service Rep

Hello altomama,

We want to make sure you're device is in great working order! Let's clarify. Does the touch screen not respond at all, or does it work off and on? Have you tried any troubleshooting?

Try some of the troubleshooting steps in this guide: http://vz.to/O6FjAh to see if it helps improve your device performance.

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport
 

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