sync contacts
jjuarez
Newbie

hi there,

im having problems transferring my contacts to my phone. can you please assist me please.

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5 Replies
Kooshie
Contributor - Level 2

You need to give more information, such as which phone are you coming from? If you already have your contacts set up in Google? If so its as simple as signing into your account from your phone.

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LadyXan
Newbie

Kooshie, I did that, but do not see the contacts from my Razr in my Google contacts.  I did a sync now, too.

It was so much easier with the Backup Assistant =\

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Kooshie
Contributor - Level 2

Sounds to me like you never had your contacts saved to your google account. You can export your contacts from your back up assistant from your computer and then import them to your Google account or you can add back up assistance to your new phone.

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LadyXan
Newbie

No, I have not been able to back them up since getting this new Razr.  I cannot find the download for backup assistant for the computer.  When I go to that page (https://nbillpay.verizonwireless.com/ba/secure/backupassistant.action) but it doesn't load... tried another browser, but still not loading.

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LadyXan
Newbie

Also, the backup assistant+ on the Razr never works.  It says it cannot find the server

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