trouble plugging earbuds into moto z2 play
ALADAR28
Newbie

plug doesn't seem to go all the way in

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vzw_customer_support
Customer Service Rep

I use my earbuds all the time so I know how important it is that they work. Are you using the earbuds that come with the phone? If you look in the headset jack port, do you see any damage or debris in it?

JosephT_VZW

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ALADAR28
Newbie

must of been holding my mouth wrong  after playing with it for a while it finally went in  thanks for the help

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