unable to make or receive calls
truck496
Newbie

Have new Turbo 2.  Have lost signal for network.  Unable to make or receive calls....

Labels (2)
0 Likes
Reply
4 Replies
tikibar1
Community Leader
Community Leader

Have you tried turning off the phone and removing the SIM card for a minute or so, then reinserting the SIM card and turning the phone back on to see if it establishes a fresh network connection?

0 Likes
Reply
MARCOC93
Newbie

no. do not feel comfortable removing the SIM card.

0 Likes
Reply
Ann154
Community Leader
Community Leader

Why? It isn't hard. Turn off the phone and use a paperclip to open the SIM card tray.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Ann154
Community Leader
Community Leader

Unless the Turbo 2 has the SIM card tray behind the volume buttons then it is a matter of pulling it out.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply