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using data when it is turned off?!?
fricca
Member

When I view my data chart on the computer--it shows I used data when I am asleep and when the Xoom is turned off--is there a button to control that--it shows data usuage when it is not on!?!?  whats this about?

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Re: using data when it is turned off?!?
Not applicable

fricca,

 

Hello and welcome to the community! This is an issue that I definitely want to help get resolved! It's very unusual that it is showing usage when its not being used, especially with it being off! There are no known similar concerns regarding the Xoom, so I would like to look at your account directly to see what is going on. Please PM me your name and mobile number for further assistance.

 

Thanks!

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Re: using data when it is turned off?!?
journeymanjoe
Member

The Xoom is more than likely not off, just sleeping and will use data. Hold the button longer and it will ask if you want to shut down, select ok and it will be off and not use data.

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