when I try to send email from phone I get message net sign in failed and the messages won't send

[yinz]

Why do I get the message net sign in failed when I try to send email from my phone? This just started about a week ago and I am unable to send email.

[positiveaz]

I just started having the same problem. About the same time as you. I wished I new the answer as well.

[vzw_customer_support]

Hello yinz!

Let's get those emails sending! When you get the message, does the device prompt you to sign in to your email? If so, does it give you a different error message? The same? What type of email is it? Are you able to send/receive if using the PC? One option is to uninstall, then reinstall the email account from your device. Please give that a try and keep me posted on the results.

Thanks so much,

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

[yinz]

Christina,

Thank you for your reply. I called Verizon Saturday and they helped me out as you can see for this email. Once again thanks.

John

Sent from my Verizon Wireless 4G LTE DROID

[vzw_customer_support]

You're welcome Yinz. We're glad you got the assistance you needed!

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport