when i turned my phone on every picture and music file is now gone
speedy007
Newbie

when I try to restore from my cloud it says I already have it but its nowhere on phone. Nobody has been able to give me an answer!!!

Labels (2)
0 Likes
1 Reply
vzw_customer_support
Customer Service Rep
This is not cool speedy007! Let's explore ways to find those precious memories! If you login to your Verizon Cloud on a computer, do you see all your pictures and music files online? Did this issue start after installing/updating any application/software?

AntonioC_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes