Apple one family still not able to set up

VitaminZ
Newbie

I have been waiting for 3 weeks to set it up.

I start with my another phone number in my plans before then the rep suggested me to do with another phone then and yes I did. After that I tried to get link for a week then I able to got send link button. The result is the same error “This phone number could not be verified for this subscription. Contact Verizon for help.” Now 

IMG_1103.png

IMG_1102.png

IMG_1099.jpeg

IMG_1100.jpeg

0 Likes
Reply
1 Solution
vzw_customer_support
Community Manager
Community Manager

We had sent a Private Message to continue the discussion related to your Apple One issue. To better assist, we need to review the account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support -Adrian

View solution in original post

0 Likes
Reply
3 Replies
vzw_customer_support
Community Manager
Community Manager

Hi there VitaminZ, we're disappointed to learn about your Apple One not working properly. This is not the experience we strive for, dont worry, we're here to help. Please keep an eye on your Private Notes, as we'll reach out there to assist you further. 

~Brian

0 Likes
Reply
VitaminZ
Newbie

Still waiting to fix it

0 Likes
Reply
vzw_customer_support
Community Manager
Community Manager

We had sent a Private Message to continue the discussion related to your Apple One issue. To better assist, we need to review the account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support -Adrian

0 Likes
Reply