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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Going to a business plan wrecked my credit
sjhergott
Member

I upgraded from a personal wireless account to a business one and they didn't roll the balance over.  I paid my $300 bills on the business account without realizing I had a $144 balance on my personal account they closed.  They put 5 missed payments and a collection on my credit report and I'm pretty sure they could fix it, but of the 10 people I talked to today, nobody seemed to know or care. 

How can I get this straightened out so it doesn't cost me thousands of dollars?  If I'm reading the information right, unless it gets fixed, this garbage will stick with me for 7 years. 

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Re: Going to a business plan wrecked my credit
vzw_customer_support
Customer Support

sjhergott, we understand your concern. When did you transfer your accounts?

LauraL_VZW

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Re: Going to a business plan wrecked my credit
sjhergott
Member

About a year ago, but I didn't realize I had a problem until I looked at my credit report because I bought a tractor I'm needing to finance and am pricing new pickups. 

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