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HELP PLEASE
LittleC
Member

I HAVE BEEN WITH VERIZON FOR YEARS FOR THE LIFE OF ME HOURS ON CALL FORWARD OVER AND OVER AND OVER IS THERE ANYONE THAT CAN EXPLAIN WHY I CAN NOT GET FULL ACCESS TO MY ACCOUNT, I SEND A MESSAGE TO ACCOUNT MANAGER OVER AND OVER LIKE VERIZON ASK OF ME AS WEL AS THE SITE STILL TO THIS DAY I CAN NOT GET ACCESS. ANYONE PLEASE HELP ME AND VERIZON.

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Re: HELP PLEASE
vzw_customer_support
Customer Support

We are experiencing increased volumes. Please allow us a moment and we will be with you shortly. Do not respond as this may cause delays with receiving a return message. -Lorenzo

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Re: HELP PLEASE
vzw_customer_support
Customer Support

Hi, LittleC. We appreciate your many years with us and we recognize your time is valuable. I am confident that we can turn this around. What happens when you try to log in? Are you receiving any error messages? Have you been able to successfully log in in the past?  -Lorenzo

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