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DoorDash gift card error

Jporter18
Newbie
‎02-03-2023 05:38 PM

I have been absolutely unable to redeem my $200 DoorDash gift card for my new service. I’ve been eligible to redeem it since 1/15. Every time I try (app, chrome, safari, private mode, etc.) I get an error code “jwt” something or other). Every time I try to chat with someone, it conveniently disconnects once they understand the issue. Finally got someone on the phone who said the only thing I can do is get an “appeasement” of a $200 Verizon gift card (only able to be used AT Verizon). How am I supposed to eat with a Verizon gift card? That’s such an incredibly unhelpful “solution.”

I’ve had such miserable experiences with Verizon customer service lately, and I am so regretting getting Fios.

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kh-gary
Moderator Emeritus
‎02-03-2023 08:04 PM

Hi Jporter18,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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