Good morning,
for days now I get the following error message on my iPad using the Fios App.
9-6-26-653-022 unable to connect to media server.
the app has been updated. I have also removed and reinstalled the app with no luck. I have also filed a report with Verizon.
Solved! Go to Correct Answer
@rnemtb wrote:Good morning,
for days now I get the following error message on my iPad using the Fios App.
9-6-26-653-022 unable to connect to media server.
the app has been updated. I have also removed and reinstalled the app with no luck. I have also filed a report with Verizon.
Have you tried removing power to the VMS box, and the router, then powering back up the two devices after at least 3 minutes? Power up the router first and let it establish a good connection, then plug power back in on the VMS and let it restore. There was a problem between the Fios app and a recent Apple update that was reported, which may also be the problem here.
@rnemtb wrote:Good morning,
for days now I get the following error message on my iPad using the Fios App.
9-6-26-653-022 unable to connect to media server.
the app has been updated. I have also removed and reinstalled the app with no luck. I have also filed a report with Verizon.
Have you tried removing power to the VMS box, and the router, then powering back up the two devices after at least 3 minutes? Power up the router first and let it establish a good connection, then plug power back in on the VMS and let it restore. There was a problem between the Fios app and a recent Apple update that was reported, which may also be the problem here.
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