I recently got google WiFi. I have the google WiFi puck connected to the FIOS router and disabled the FIOS wifi. When I’m connected to the google WiFi on my iPhone or iPad, the DVR playback function on the FIOS app does not work because it says the main DVR box is offline. HOWEVER, it DOES know somehow that I’m on my home network because it lets me stream all my channels live. So obviously it can communicate with the DVR somehow.. no? Also I can see the recorded programs list.. so that also tells me it can communicate with the DVR. It’s just when you go to play a show does it not work. Another strange thing is the DVR playback works perfectly fine when I’m away from home. Anyone have any thoughts on this?
You’re right it isn’t. But the app knows somehow that it’s on the home network because I can stream all live channels, and I can view the DVR recorded list.. which to me indicates it can communicate with the DVR even though it’s on a different subnet. Only the DVR playback doesn’t work. So I’m just wondering why that is.
Its possible some access is going to the Internet and then back but others are trying to go direct.
Knowing you are at home can be based on public ip. But then trying to connect to DVR locally, it may not work. Can you try enabling wifi on FIOS router, connect to it and see if DVR playback works?
Yes I tried that already and it does work. But I was hoping to find a solution that would enable it to work while on the google wifi network. Anything that can be done?
Yes I tried that already and it does work. But I was hoping to find a solution that would enable it to work while on the google wifi network. Anything that can be done?
You can put the Google Wifi in bridge mode but the site say only if you have one puck... https://support.google.com/wifi/answer/6240987?hl=en With the Google in bridge mode that will eliminate the double nat.
And it actually worked at first. The Google wifi puck got a public IP from Verizon and devices connected to it could access the Internet. But after about 10 minutes or so, devices could no longer reach the Internet and the Google puck started glowing orange. Any idea why that might be?
This is an incredibly frustrating issue, thank you for starting this thread. I don’t want to compromise the WiFi through the (amazing) google routers. Is there any way to get Verizon to fix this?
It has to do with networking. App can I only find devices that are in the same subnet if it doesn't know the exact IP of the device it is looking for. So not a very easy fix.
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