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I’ll be moving soon, so about an hour ago I went into my Fios online profile to submit an order to change my Fios internet service to the new address. The earliest date I could secure was 2/5, so I set the deactivation date at my current address for 2/4. No sooner had I closed the app my service was disconnected and WILL NOT come back on even after reboots and unplugging. On top of that, it’s after midnight and there are no Fios representatives avail to troubleshoot this. First of all, how does a company this large not have 24 hour technical assistance?! My bill covers 24 hour periods, not 9-5. Now I have to wait for a morning call back and I already have a feeling that’s going to be a long drawn out experience I do NOT have time for. I’m **bleep**❗️
Though Verizon calling team works mon-fri 8am-6pm, the Verizon chat support works 24x7. If you ever facing any issue anytime you can contact the Verizon chat team.
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