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Slow YouTube problem solved!

nynestor
Newbie
‎03-06-2013 11:35 PM

Hey folks! This was bugging me for days and I really thought Verizon was throttling YouTube where it was practically unusable. I found a fix after searching around for a bit and it seems the problem is the way the YouTube app "talks" to the nameservers through the router. 

I have a Samsung Smart TV with a YouTube app and I was getting the slowest speeds on it while watching YouTube, then I did some searching around and found some people solve the problem by using Google DNS. 

I though I had set that in the Verizon Router but it seems devices connected to the Router are using IT as a name server and not Google. Somehow I think a firmware upgrade on the Router is the culprit but not for everything, just the YouTube app. Seems the YouTube app "steams" in segments rather than a progressive download and probably utilized the nameservers on the Router instead of the live internet. I guess it's a bug in the YouTube app software that creates the long waits.

What you'll have to do is set Google DNS on the device or computer your are using. On my Smart TV I set the primary to:

8.8.8.8

if you can ad a secondary then the addres is:

8.8.4.4

And that did the trick. You need to set this on all devices that stream video. I tested it with various 1080p videos on YouTube and it works flawlessly! My faith in FIOS is restored 😄 More info on Google DNS here:

https://developers.google.com/speed/public-dns/

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Anonymous
Not applicable
‎05-30-2013 04:40 PM

Didn't work for me. I've tried everything even blocking all of the IPs that they say to on the internet.
Verizon needs to own up to this problem and resolve it. No other ISPs have this issue and don't let the Verizon plants on these other forums fool you. I travel all over the country and deal with many-many technical people and no one other than Verizon has this issue.

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FiApO
Newbie
In response to Anonymous
‎08-20-2013 05:49 PM

I got the same issue.  Don't know why.  Maybe trafic shaping?  I tested with my t-mobile phones and same videos are fine on phone but not on Fios(with 3 different computers at different times of day).   

The video will start but it wont play all the way through. 

Also try to change DNS and blocking IP's.  Still have the problem.

Anyone got a answer for that?

Thank you.

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Namronorman
Contributor - Level 2
In response to FiApO
‎08-20-2013 06:10 PM
@FiApO wrote:

I got the same issue.  Don't know why.  Maybe trafic shaping?  I tested with my t-mobile phones and same videos are fine on phone but not on Fios(with 3 different computers at different times of day).   

The video will start but it wont play all the way through. 

Also try to change DNS and blocking IP's.  Still have the problem.

Anyone got a answer for that?

Thank you.

Answer? Switch ISPs. This has been going on for months - it comes in waves. I'm having Comcast (gasp) installed here soon. I'm done with Verizon as a company. Ditching VZW as well.

Also, you should know it's more than just YouTube. It's basically any streaming service that may compete with Verizon's Redbox Instant.

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