The Weather Channel

[popo79941]

I hate AccuWeather.......how come customers did not have a choice or a vote to keep The Weather Channel???? AccuWeather stinks, there are no REAL stories nor do the show any weather people out in the field......this is the worst, I watch the weather channel everyday. I might just think about changing my service to someone who has The Weather Channel!!! I hate this.....ugh !

[NTXDFW]

The Weather Channel sucks and has for many years.  Since NBC took it over it has gotten progressively worse.  I don't miss it, anyone who knows weather doesn't miss it.  Unless you live on the east coast or the northeast it has been an irrelevant channel for years.  Cry all you want, go get your weather from better sources on the internet.  Accuweather sucks too, again unless you live on the east coast or in the northeast, then it is built just for you.  Boo-hoo Weather Channel and the folks who just can't seem live without it.  Had I not received the email saying it was gone, I wouldn't have known it because I never watched it. 

[mbrkelley]

There are a LOT of folks who live on the East Coast and in the Northeast who depend on accurate, up-to-date weather to keep them informed when severe weather is in the area - and don't forget all those in the Midwest with tornado season already underway!  Accuweather doesn't provide any local weather for our area (Mid-Atlantic East Coast), and the Weatherbug is less than useless . . . no live radar in motion - just a static picture that isn't up to date and with weird colors.  If you didn't like TWC and Weatherscan, you had the choice to NOT watch it . . . just like I choose not to watch HSN or other channels on FiOS that don't interest me.  For those of us who live in areas that get severe weather like hurricanes and tornadoes, accurate weather and radar are essential.  Verizon needs to bring these two channel back or they'll lose a lot of customers (they already have, according to these posts).  Losing customers will cost Verizon a lot more than $.14 per household.  BRING THEM BACK, VERIZON!!!!!!!!!!!

[juliecathryn]

I want TWC back as well. We can complain on here all day, but does Verizon even read these? I wanted to email Verizon with my dis-satisfaction, but you can no longer even email Verizon! The contact us link makes you either have to come into these forums, or live chat, or have Verizon call you back.

[gs0b]

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@juliecathryn wrote:

I want TWC back as well. We can complain on here all day, but does Verizon even read these?

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Since these forums are setup as peer-to-peer forums, you should not expect anything posted here to be read by anyone at Verizon other than the moderators.  The moderators job is to keep discussions polite and professional, not to take messages back to management or answer specific issues.  In short, the answer to your question is "no."

If you want to get a message to Verizon about your dissatisfaction with the removal of TWC, the strongest message you can send is to cancel your service.  Anything else is likely a waste of time.

Good Luck.

[W4JJ]

Come on Verizon.  Pull yourself together!  Can't you see the complaints rolling in?  Put the Weather Channel back on the net!  I have no contract with you and am actively looking for another provider as you decide.  Good luck...or maybe not!

[BillW3]

I actually miss Weather Scan Local.  It would have been nice to tune to channel 49 to see the storms last night during the tornado watch here in metro Philly.  I went over to my girlfriend's house and she has Xfinity, guess what was on channel 101? Tha NWS warnings and radar.  

[ronnie423]

the weather channel not comming back on fios  at all   first  WEATHER CHANNEL DOES MORE TALIKNG  THEN GIVE YOU THE WEATHER AND WAS A TIME WARNER CABLE CUSTOMES CUT MY ABC CHANNELS AND OTHER CHANNELS FIOS WONT DO THAT YEARS AGO FACTS  GO TIME WARNER CABLE YOU BE SORRY WILL BE PAYING 250,00 MONTH BILL MAYBE $300.00 MONTH GOOD LUCK

[uncle2000mike]

I dont understand what you are saying. Please redo your post.

[VeryGrumpy1]

Bring back the Weather Channel.  Accuweather TV sucks. 

I need seven day forecasts, national weather outlook.  Accuweather is rambling, unpredictable and useless. 

[lena109]

I am another customer who is very unhappy about not having the weather channel and I will switch my bundle to the other cable company in my area as soon as I can.  I resent the fact that Verizon can drop a channel that was available when I subscribed but I cannot automatically drop you without paying a penalty. After looking at some of the comments, it looks like this is being phased in at different times in different areas which means Verizon knew it was dropping the Weather Channel in all its markets.  That is deceptive because the Weather Channel was on the channel selection when I signed up for Verizon. I don't like or watch Accuweather.  I am a very unhappy customer.

[bigdrop1]

I have formally complained twice in writing and also in telephone calls.  Nothing seems to have happened.  Now, with a tropical storm making landfall on the Carolina coast and severe storms in the southwest and midwest ("37 million with severe weather") I have the option of a weather widget on channel 49 which works less than half of the time and gives only basic local information or Accuweather which, as mentioned by another, really does look and sound like it was filmed in somebody's garage or rec room.

It is a responsibility that Verizon provide national weather information when there are severe, perhaps life threatening issues.  It is not just about our hometowns-it is also about other areas of the U. S. where we may have friends and/or family and have a basic concern for what they are experiencing.

I like Verizon.  I also own its stock because of the dividend.  Between our cell phones and our bundle we are paying over $5,000 a year.  However, when I become scared for what might be coming our way a day or two out or what is happening to a friend or relative elsewhere and do not have the TWC available to me, then I am forced to return to Comcast where I spent 25 years.

[lovesTWC]

I have been advocating for the return of The Weather Channel since March 10th, when you pulled it from your lineup. I spoke with customer service and called the Executive Assistance line.  When I threatened to leave, that team gave me a $50 credit in the hopes that as I used Accuweather I would see what a great channel it really was.  Well, I have been trying to use Accuweather and it is terrible.  It doesn't tell me any of the detailed live information that we need when storms like Hurricane Ana are bearing down on the east coast.  In order to continue advocating my cause, I have been commenting on the Verizon Fios Facebook page.  I have been commenting and requesting that you return the Weather Channel to the lineup.  At no point, have I used profanity or been derogatory to Fios but have been asking for you to return the service.  Last week, I was blocked from posting to the page with no communication from Verizon.  In addition, I am unable to even send them an inbox message.  As a customer of Fios, this is a huge problem as they have cut of one of my vehicles for getting assistance on issues. Verizon has blocked many of the people who have been posting in a similar manner.  Not only have you eliminated my freedom of speech and ability for others to hear my opinion, you have cutoff a customer and created additional resentment towards Fios and now I am seriously considering leaving you again.   It is obvious that the  motivation is to make it appear as if we have now accepted the Accuweather network and are happy with the replacement.  This is an extremely dishonest practice. I could understand being blocked if I had used profanity or been excessively rude, but this has not occurred.  In addition, for current customers, you should be contacting us to discuss why we are posting these comments rather than simply blocking us with no notice or attempt to breed some good will.

[NNT1]

The choice to drop TWC from FiOS lineup is beyond anyones paygrade that you will get on the phone. If you upset simply cancel FiOS

[Haskins2]

Is anyone at Verizon listening, or are we unsatisfied customerd grumbling among ourselves? VERIZON, AccuWeather--or whatever goop you are serving us, is NOT what we want. It is cursory, brief, and incomplete.

[gs0b]

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@Haskins wrote:

Is anyone at Verizon listening, or are we unsatisfied customerd grumbling among ourselves?

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Pretty much "grumbling among ourselves," as these forums were created by Verizon for customers to talk to each other, not for customers to talk to Verizon. 

Verizon monitors the groups to keep conversations polite and handoff specific customer issues to the support team, but you should not consider this a way to send any message to Verizon.

If you want to send a message to Verizon about TWC, the best thing you can do is cancel your service.

Good Luck.

[jaybird15151]

For a company that considers itself to be customer oriented, your decision to remove The Weather Channel out of total greed definitely reflects on the ineptness of the cjurrent management, To do that without even considering the cusrtomer, who is paying for the programming, is totally irresponsible. the Accutweather programming is a total insult. Why should Verizon dictate what we can and cannot purchase? Take off the all of the low rent garbage channels you force down our throats and let us have what we want in programming. You're not that good to be so arrogant. Fortunately, there are competitive companies who do have what we want. 

[CRobGauth]

Nobody is forcing you to subscribe.

Verizon has made a busines choice. Like any other business, they get to choose what tehy offer.

We as consumers get to decide if we like what they are offering at the price.

Don't like it, find another provider.

If enough people change providers, they can accept it or change.

My belief is that it is a vocal minority that is upset with TWC being dropped.

Most people won't take the time to post that they don't miss it.

Plenty of articles have been written how overall viewership (not one time during severe events) is down.

[delvoria]

AccuWeather is anything BUT accurate.  My husband and I work outdoors, and rely heavily on the weather channel.  I've had to resort to looking online, either via the weather channel or the National Weather Service.  How is it that Verizon can hold me to a contract where I am no longer paying for services that I signed up for?  In other words, part of the channel listing I signed on for included the weather channel.  Yet they can drop the channel, and not give me either a discount or an option to back out of the contract?  That's unethical and just plain pathetic.  I hate to leave Verizon, as I have loved having it, but I'm not really interested in continuing to be with a company that is only concerned with profit, and not concerned with fulfilling what they promised to subscribers.

[gs0b]

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@delvoria wrote:

How is it that Verizon can hold me to a contract where I am no longer paying for services that I signed up for?  In other words, part of the channel listing I signed on for included the weather channel.  Yet they can drop the channel, and not give me either a discount or an option to back out of the contract?

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If you read the contract, you'll see that it allows Verizon to change channel content at any time.  The contract does not cover specific channels.  You may not like it, but you agreed to this when you signed the contract.  You can change channel packages and services at anytime while under contract; all you need to do is maintain Verizon services to honor your end of the contract.

Note that there are often channels that go away simply because the company behind the channel stopped producing the channel.  This is part of the reason Verizon's contracts allow for content changes without any change in fees.

You can cancel Verizon service anytime you like.  If you are under contract, you'll have to pay an early termination fee based on the number of months left in the contract.  If your contract expires, you can go month-to-month.  This allows you to cancel anytime without an ETF, but Verizon can raise their price anytime they want.

Enjoy.

[Yoyo5161]

Cablevision is looking better and better!