Unable to sign in on WatchESPN, HBO GO etc
thewebcobbler
Contributor - Level 3

Please Help.

I use several different apps to stream. They are HBOGo, MaxGo, WatchESPN, Encore, and Starz.

Earlier today I had to log onto them, which was no big deal because last log in was a couple days ago.

However, now when i wanted to watch something just a bit ago, WatchESPN now says that I have to be subscribed to FiOS TV with ESPN. Also, it says similar things on each other app as well. I checked them because of the ESPN snafu.

What is going on !?!

Any help much appreciated.


Thanks

46 Replies
PJL
Master - Level 3

The broken SSO process was up by this morning 7/16.  Stay tuned -- it will break again as it has in the past.

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Guitar4christ
Newbie
I've had this problem off and on for the last couple months. It's not working again. Can someone please assist?
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FiOsStInKs
Newbie

Subscribed to HBO - able to get channels on television. When attempting login to HBO GO, it states "To watch HBOGO, you must have HBO premium service on your FiOS TV account. Called customer service - waited on hold 10 minutes. Spoke with person FINALLY, she put me on hold 5 minutes, came back, put me on hold 5 more minutes, came back and asked me if she could call me back. She never did. 

I then received an email stating the my password change request had been completed... I DID NOT request a password change.

Customer service for FiOS is absolute garbage - I WAS a hug advocate, but they are creating an arch nemesis. 

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PJL
Master - Level 3

@FiOsStInKs wrote:

...- I WAS a hug advocate, but they are creating an arch nemesis. 


That's fairly obvious from your forum user name...

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zoomer1
Newbie

I don't know if anyone else has figured it out & posted but it looks like using Google Chrome worked for me - when I was using IE11, it failed...  GL!

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