Can't access my account
Zacvines28
Enthusiast - Level 1

I can’t sign into my Verizon account. When I try to type my zip in it says Looks like the information you entered doesn't match with our records.

It's the same using my user ID and phone number. 

2 Replies
vzw_customer_support
Customer Service Rep

We're sorry to read that you're having issues with logging into your My Verizon account. We'll be sending you a private note. ~Peter

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vzw_customer_support
Customer Service Rep

We are still here to provide support. If you prefer, we do have other support channels that you can reach out to for assistance. You can review all of our support options here: https://www.verizonwireless.com/support/~Peter

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