Cell signal

[janbee01]

I live in a populated suburb. In my house for a Mile on a main road I have 1/2 bar of service. I cannot get data or send texts without WiFi 

[vzw_customer_support]

Thank you for reaching out to us on this platform. To better assist you, please tell us a little more. What model is your device and is the software up to date? Are you experiencing issues indoors or outdoors?

~Maria

[vzw_customer_support · Accepted solution]

Our Device Troubleshooting Assistant is available 24/7 to help our customers answer common questions and fix many issues: https://www.verizon.com/support/devices/#mobile If you still require assistance or have any questions, please contact us for support.

~Izzy