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Looks like the information you entered doesn't match with our records
lukereindl
Newbie
‎08-06-2023 11:41 AM

I can’t sign into my Verizon account. When I try to type my zip in it says Looks like the information you entered doesn't match with our records. 

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vzw_customer_support
Customer Service Rep
‎08-08-2023 11:45 AM

Hello, lukereindl, I'm sorry to hear you're running into an issue when trying to sign in to My Verizon. So we can best assist, we will be reaching out via Private Note.

-Lauren

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