Feel like I was forced to make the update because I couldn't sign in to the Smart Family app unless I did. After, I am unable to pair my child's phone with mine. I send the reminder text, and am sent to a link that won't load. I've tried turning our phones off and on, tried using wi-fi and tried without wi-fi, using data. Nothing works. Please help as the restrictions we set are now gone, and I'm unable to use location. Pretty much there is no app on his phone, and it's useless without pairing.
kkbeatty919, we're sorry to hear about the issues you're encountering with the Smart Family feature. We definitely want to ensure that you're in total control of the usage restrictions, and will be sending a Private Note to better assist.
~Izzy
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