Started with one device, but now all three Apple devices.
App work otherwise, but when I select the login for the Visa, the dashboard briefly appears, then returns to the previous screen. No opportunity to enter anything. I have deleted the app and reinstalled it on two devices with no change in behavior.
Hello, JohnT1979. Let's get you pointed in the right direction for assistance. You can contact Verizon Visa Card customer service at 866-313-9396. You can also email VerizonVisaCard@VerizonWireless.com.
-Natasha
Synchrony says this is a problem with your app. No problem whatsoever logging in on their site.
JohnT1979, we definitely appreciate you for reaching out again regarding the issues with the Verizon Visa Card dashboard but via this platform, we can only advise you to contact You can contact Verizon Visa Card customer service at 866-313-9396. You can also email VerizonVisaCard@VerizonWireless.com.
-Natasha
Iโm having the same exact issue. AND Iโm not able to apply my Verizon Dollars to my billโฆ Iโve contacted Verizon, Synchrony, Verizon Visa Customer Service, Verizon Corporate. No one knows whatโs going on. Itโs a gaslighting fiasco where one tells you to go to the other because they have nothing to do with it. Iโm so tempted to just give up and switch to T-Mobile over this card issue. I feel stolen from. I almost have a full billโs worth of Verizon Dollars.
Being able to redeem all your Verizon promotions like your Verizon Dollars is crucial. We would never want to lose you and are here to help ensure this gets resolved for you ASAP. A private message is being sent to assist you further.
-Sean
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