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-1 days left in data cycle?
Bronc90
Member

What time does your data cycle restart. Mine said 0 days left so I figured I'd wake up to a new data cycle but today it says -1 days left in cycle. What does this mean?

Re: -1 days left in data cycle?
vzw_customer_support
Customer Support

We understand the importance of having the information you need about your bill cycle and data Bronc90. We are happy to help. The billing cycle resets at midnight. Are you viewing your usage through our website or through the My Verizon app? Is the number still showing -1?

 

RashadM_VZW

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Re: -1 days left in data cycle?
cmschram
Member

Mine is doing the same thing. And hasn’t reset yet and it was supposed to last night. 

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Re: -1 days left in data cycle?
vzw_customer_support
Customer Support

We're sorry to read that you're having the same issue with data usage on the My Verizon app. We want to help. Is call and message usage being shown? 

 

PedroM_VZW

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