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$100 VERIZON GIFT CARD
SIG137
Member

I WAS SUPPOSED TO RECEIVE A $100 GIFT CARD FROM VERIZON. I APPLIED FOR IT DURING A CONVERSATION WITH A VERIZON REP OVER 6 WEEKS AGO. STILL HAVE NOT RECEIVED IT IN THE MAIL. SPOKE WITH A REP YESTERDAY, AND WAS TOLD THAT THEY JUST OKAYED THE CARD AFTER HAVING THE INFO FOR OVER 6 WEEKS. WHY???????? NOW THEY ARE TELLING ME THAT I HAVE TO WAIT ANOTHER 4-5 WEEKS TO RECEIVE IT. WHATS GOING ON AT VERIZON???? THIS IS TERRIBLE CUSTOMER SERVICE!!!!!!!! WHEN I ASK TO SPEAK WITH AN MANAGER, I WAS TOLD THAT THERE ISN'T ONE! WHAT?????????? AT THIS POINT I AM RATING VERIZON A 1 IN CUSTOMER SERVICE! EXTREMELY DISAPPOINTED!!!!!!!!!!!

SIG SZYMANSKI

 

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Re: $100 VERIZON GIFT CARD
vzw_customer_support
Customer Support

I don't blame you for posting about the experience. I can tell a lot of time has been spent. Does the status come up when looking it up on the website below? 
https://www.yourdigitalrebatecenter.com/#!/check-my-status

-David

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