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Correct Answer!
$100 on Verizon Reloadable DG Card
Kokoke
Member
‎03-25-2020 11:23 AM

I loaded $100 to a reloadable verizon gift card from DG, but Verizon Wireless seems to only take 11-16 digit codes. The card I bought only has 10 digits, which is the same Verizon card I used on my older Verizon device. Is there anyway to still make use of the balance in the card?

1 person had this problem.
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Correct Answer!
Re: $100 on Verizon Reloadable DG Card
vzw_customer_support
Customer Support
‎03-27-2020 11:43 AM

We're sorry to hear you're having trouble with your Verizon Gift Card. Let's take a closer look into what's going on. Just to confirm, is this a card for Prepaid service? 

 

DanielleR_VZW

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Correct Answer!
Re: $100 on Verizon Reloadable DG Card
tyrek2000
Member
‎04-27-2020 06:21 PM

The other person never answered, but I am having the same problem with the same exact card. But yes, it is a card for prepaid service. 

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Correct Answer!
Re: $100 on Verizon Reloadable DG Card
vzw_customer_support
Customer Support
‎04-29-2020 07:28 PM

Thank you for letting us know, tyrek2000. To clarify, have you made a payment using a gift card before for your Prepaid service?

 

KourtneyC_VZW

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