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15 gig free data
ron1943
Member

My data plan rolls over on the 8th of the month.  If I use the free gigs what happens between Apr 30 and May 8, when I'll be over (or at) my data limit ?

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Re: 15 gig free data
vzw_customer_support
Customer Support

Great question ron1943. If the free data is used before your bill cycle begins, you would need for your bill cycle to begin so that you can get more data. Does this clarify your concern? 

 

IvoneA_VZW

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Re: 15 gig free data
ron1943
Member

So, if I'm understanding you correctly, on April 30 my free data expires.  Since the free data doesn't start until I use all of my monthly plan data, then I won't have any data to use during the first week of May without incurring charges for excess data usage, correct?  So why should I take advantage of the offer?  Seems like it would make more sense to offer the free data for the duration of the monthly plan.

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Re: 15 gig free data
vzw_customer_support
Customer Support

ron1943, the additional data will be applied and will be based on your billing cycle dates.So we can help ensure the most accurate information, please send us a Private Note.  JoseL_VZW

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