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2 step verification
lberry50
Member

I had my phone line moved to my son's Verizon account.  How can I have the 2 step verification come to me when I try to log into his account?  Right now the text for 2 step goes to him.  Can the account be set up to send a verification text to ME when I log in with my ID but then send one to him when he logs in?

Otherwise, when I try to log in, I need to wait for him to authorize it.  FYI, he is perfectly fine with me going into the account.

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Re: 2 step verification
vzw_customer_support
Customer Support

Iberry50, we will be pleased to help you. To ensure you are able to log into your My Verizon account, your son needs to add you as an account manager. You can have the account owner add you as an account manager. The process is easy. Please share the Assign account Manager FAQs link vz.to/1xlLDFe with the account owner. Step 4 under General information provides the instructions the account owner will need to add you to the account as an account manager.

Check out the differences between being an Account Owner, Account Manager, and an Account Member.

https://www.verizon.com/support/account-role-info/

 

 

-Jacob

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