I just received a text today claiming to be from Verizon asking me to call an 800 number to receive a loyalty discount. If there is a discount, I would expect it to be applied without requiring a call. Is this text legitimate or a phishing expedition?
Hey! Thanks for reaching out to us. I can definitely understand the hesitation, especially with all of the phishing going on these days.
We actually always request you call us, directly at our 800-922-0204 or *611 number, to avoid any sort of scams for our customers.
We will not make any changes, without your permission. This is just to ensure that you're aware of the changes being made at all times, even if it's a discount! *Aly