What a scam, this was. This was one of the deciding factor when we decided to swtich carrier. No where did we read that you had to get a phone from verizon themself and put it on a payment plan. We even asked the sales rep. at the local store if we brought our own phone would we still get the rebate. His reponse was, "Yes, you will get it." Now it seems we had purchase a phone from Verizon, have it on a payment plan, and it has to be $550 or more. What a load of garbage, this company is. Really turning me off to where i am going to look into swtiching to ATT&T. Will never reccomend this company to anyone.