I have yet to receive a valid reason why I am not getting the $200 offer. When I switched to Verizon from AT&T this was presented to me. All of the requirements were met. I get the standard rejection notice. I would like the EXACT reason why my line didn't qualify. I have already contacted Verizon twice and they just say we will look into it within the next 10-14 days. No one will give me an answer. Do respond as this was the reason I went to Verizon. I feel like I was lied to now.
I wish I had read the compliants in this forum before I too fell victim to the Verizon bring your own phone $200 Rebate scam. November 2019, I added three lines, bringing two existing I-phones, and purchasing a third I-phone from Verizon after being told by a sales rep that all three would be eligible for the rebate. Well it's now January and after two months of being strung along....by reps promissing that the three rebates were still processing...the rebate center now claims that the rebates are not eligible. This is a classic game of bait and switch, false advertisment, and poor business. I would love to see an attorney form a class action law suit and put the screws to Verizon for doing this to consumers. I strongly encourage everyone that experiences similiar issues to post about it on Instagram, Twitter, FaceBook, and any other platform that they may have access to. Posting only on this site limits the visibility, and we need to bring this shamefull practice of Verizon into the light for the public to know so that they won't fall victim to the scam.
deast37, I see that we sent you a Private Note to further review this matter. We look forward to receiving your response. We're in the best disposition to help, and would love to find a lasting solution to your concerns regarding the rebate you were expecting.
I have replied back to your private note twice and gave all the information you requested. Since then-nothing. Still not resolved and no reason given. It seems many customers have had this same problem. I am looking into other avenues for a solution.
We can certainly help you with options to check on your rebate, deast37. Please visit this link (https://www.yourdigitalrebatecenter.com/#!/check-my-status) and enter your Rebate tracking number to check on the status of your rebate.
You can also contact our Rebate Center Team for specifics on the status of your rebate at 844-408-8471 Monday-Friday from 6:00AM to 11:00PM and Saturday and Sunday from 7:00AM to 11:00PM Central time. Or you can Live Chat with them at this link (https://www.yourdigitalrebatecenter.com/#!/contactus).
We are confident that our Rebate Center Team will be able to assist you with the status of your rebate as only they have the tools and resources to check on it.
Are there any other Verizon Wireless questions that we can answer for you today?
I've done all those things-more than once. I get the same response. Emails don't go through (except my very first one). I could only connect with chat once-I gave up the other times after waiting for an hour for someone to "chat" with. The one time I connected, they said they couldn't answer my questions. I had to resubmit everything and wait days again-only to get the same response. As far as calling-what a joke! They are always experiencing a "high volume of calls" and will get with me as soon as possible. Again-after waiting forever, I finally have to hang up. I have never been given an answer but now am going to search other avenues to help me get my answer. I met all of the qualifications yet I have yet to get the money or get a specific reason why I can't. I'm sure there is some one else at verizon that can help me or the FTC or a TV station. I am defiinitely not the only one this has happened to. There are many complaints about this.