I ordered my phones over the phone and was told by Ryan the sales representative that within 6 weeks I would receive two $200 gift cards for porting in numbers. I asked if there was anything additional I needed to do he said no I would just receive them. Ugh knew it was too good to be true should of stayed where I was. Actually I may switch back to my old carrier.
First and foremost, congrats on purchasing your new phones! We certainly want you to enjoy them. We'd also like to welcome you to the Verizon family. It saddens us to hear that you've not received the two gift cards as a result of porting your service to Verizon and we'd like to help. We certainly don't want to lose you as our customer. We'd be more than glad to investigate this matter for you.
Verizon takes protecting our customer’s personal and account information very seriously. Since we will need account-specific details from you, we’ve sent you a Private Message on this topic: