When I am speaking to person A and I want to bring person B into a 3 way call, I hit the 3 dot line and choose Add Call, dial Person B's number and hit call. I see on my screen Person A is on Hold while it appears I am calling Person B however I don't hear anything..no ringing nothing. Why don't I hear it ring? I have attempted to do this 3 times and I end up hanging up as I think my 3 way attempt hasn't worked. This is all for work and my boss is getting rather ticked off that I can't do a 3 way call. Please help
Sorry to hear about that trouble. I know how important it is to be able to use 3-way calling for work. It sounds like you are completing the steps correctly. We'll need to have a look at your account to see if everything's correctly activated there. Please reach out to us by phone, chat, or social media, so that we may access your account to do so. We don't want you to put any of your private out on the forums, as these are public. Here's a link with our other contact options: http://vz.to/1IczeM5
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