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5G home internet
Hernandez4188
Member

5G home internet DO NOT GET IT PLEASE, it is trash decent for 2 months then just slow. My phone is faster without the wifi. My tv has trouble connecting to YouTube I wish I would of stayed with my old provider but chose to leave them because Verizon offered 3 free months. Can't wait to leave

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Re: 5G home internet
vzw_customer_support
Customer Support

We are sorry that you are having some service issues with the 5G Home service, Hernandez4188. Our only goal is to improve your 5G service experience (http://spr.ly/66001w3hj). You mention that your TV has trouble connecting to YouTube. Is this the only application or service that you have issues with? If the answer is no, what other specific service issues are you experiencing?

You mentioned that it was fine for 2 months. Did you make any changes to the settings of the device when the issues start?
Did you add more devices to the 5G network at home?

 

AntonioC_VZW

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