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611 speaks Spanish to me. I speam and understand English. HELP!!!!
chaloed
Member

611 speaks Spanish to me. I speam and understand English. HELP!!!!

How do I get this changed ASAP. THis has been going on for years and no one can help. 

 

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Re: 611 speaks Spanish to me. I speam and understand English. HELP!!!!
vzw_customer_support
Customer Support

chaloed, we are sorry to hear about your experience. Making sure you are able to contact our support team in your preferred language is important. Can you please let us know if this occurs with different devices on your account? Does this same issue occur when you dial 800-922-0204? 

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