I purchased the iPhone at Best Buy, and I need to process the trade-in through Verizon to get the promo per Best Buy's promo page.
Is there a dedicated page I need to submit the trade-in to get the credit? When I go to submit the trade-in it doesn't recognize the promotion. I have a feeling I'm going to have to contact Customer Service to manually correct it.
Kipperdoodles, we definitely want you to receive the promotion you're eligible for. Allow us to help! Please visit this page https://www.verizon.com/sales/digital/tradein.html to start the trade in proces. Thank you! -Alicia