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ACTIVATION PROBLEMS
west2712
Member

I bought a new phone and plan from verizon to add a line to acct. Verizon guy finally got it activated (after 3 days) but he replaced the phone I already had instead of adding another line... So my new phone has my old # and my original phone is not working!

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Re: ACTIVATION PROBLEMS
west2712
Member

Verizon customer service is terrible!

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Re: ACTIVATION PROBLEMS
vzw_customer_support
Customer Support

west2712, keeping you connected with a working phone with the correct number is a priority. We apologize for any issues with the activation. We are here to work toward a resolution. Please check your Private Messages for further assistance. 

 

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Re: ACTIVATION PROBLEMS
west2712
Member

I sent you a private message...

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