ALL CIRCUITS ARE BUSY!

[jolynnalferos7]

Hi,

I am in Orange County area and my Iphone will not dial out to AT&T phone numbers. Each call, I get an automated message saying "All circuits are busy..ect." and then it just hangs up. This is a huge issue! since majority of my family had At&T and i cant call them. What if this was an emergency.... 

[vzw_customer_support]

We are sorry to hear that this has been an issue for your device and contacting AT&T customers. With regard to this issue how long has this been an issue for you? Are the AT&T customers having the same issues contacting Verizon customers.  JasperM_VZW

[jav6]

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@vzw_customer_support wrote:

We are sorry to hear that this has been an issue for your device and contacting AT&T customers. With regard to this issue how long has this been an issue for you? Are the AT&T customers having the same issues contacting Verizon customers.  JasperM_VZW

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@vzw_customer_support , @jasperm_vzw  This needs to be escalated to the next level technical support to determine whether there is a network issue or a customer account issue.

[Tigerstep]

If it's only AT&T numbers, it's on their end. If there is an emergency, it's on Blue Deathstar.

[jolynnalferos7]

Hi- nope, my phone is still not working. This is probably the most annoying this ever. I can’t make any audio calls to ATT phones. I have realized I can FaceTime them but no audio calls will work. Please figure this issue out or we will be switching carriers. 

[jolynnalferos7]

This has been going on for two weeks now. The ATT phones I’m trying to call are not having the same issue. They can call me with no problem but I cannot call them. Only FaceTime works to call them.....

[jav6]

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@Tigerstep wrote:

If it's only AT&T numbers, it's on their end. If there is an emergency, it's on Blue Deathstar.

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Not necessarily.  It could be a routing issue within the VZW network with/to a VZW gateway to AT&T.

[vzw_customer_support]

jolynnalferos7, what is the make and model of your device?