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ALL CIRCUITS ARE BUSY!
jolynnalferos7

Hi,

I am in Orange County area and my Iphone will not dial out to AT&T phone numbers. Each call, I get an automated message saying "All circuits are busy..ect." and then it just hangs up. This is a huge issue! since majority of my family had At&T and i cant call them. What if this was an emergency.... 

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Re: ALL CIRCUITS ARE BUSY!
vzw_customer_support
Customer Support

We are sorry to hear that this has been an issue for your device and contacting AT&T customers. With regard to this issue how long has this been an issue for you? Are the AT&T customers having the same issues contacting Verizon customers.  JasperM_VZW

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Re: ALL CIRCUITS ARE BUSY!
jav6
Sr. Member

@vzw_customer_support wrote:

We are sorry to hear that this has been an issue for your device and contacting AT&T customers. With regard to this issue how long has this been an issue for you? Are the AT&T customers having the same issues contacting Verizon customers.  JasperM_VZW


@vzw_customer_support , @jasperm_vzw  This needs to be escalated to the next level technical support to determine whether there is a network issue or a customer account issue.

...Just another VZW customer...trying to offer some assistance...
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Re: ALL CIRCUITS ARE BUSY!
Tigerstep
Sr. Member

If it's only AT&T numbers, it's on their end. If there is an emergency, it's on Blue Deathstar.

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Re: ALL CIRCUITS ARE BUSY!
jolynnalferos7

Hi- nope, my phone is still not working. This is probably the most annoying this ever. I can’t make any audio calls to ATT phones. I have realized I can FaceTime them but no audio calls will work. Please figure this issue out or we will be switching carriers. 

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Re: ALL CIRCUITS ARE BUSY!
jolynnalferos7

This has been going on for two weeks now. The ATT phones I’m trying to call are not having the same issue. They can call me with no problem but I cannot call them. Only FaceTime works to call them.....

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Re: ALL CIRCUITS ARE BUSY!
jav6
Sr. Member

@Tigerstep wrote:

If it's only AT&T numbers, it's on their end. If there is an emergency, it's on Blue Deathstar.


Not necessarily.  It could be a routing issue within the VZW network with/to a VZW gateway to AT&T.

...Just another VZW customer...trying to offer some assistance...
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Re: ALL CIRCUITS ARE BUSY!
vzw_customer_support
Customer Support

jolynnalferos7, what is the make and model of your device?

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