Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Accidental international call!!

I was recently charged for $300 because of an accidental call! There was a call to the Bahamas for 96 mins!! Would have been more if my battery didnt die! I reached out to a customer service agent who insisted that they could not do anything about it because the billing cycle is complete!! HOW WAS I SUPPOSED TO KNOW ANY OF THAT!?! I'm sure even if they have a recording of the call they would hear nothing. I've been with verizon and even switched from ATT because of the customer service but I think I'm done now. I switched 2 years ago because of a sweet phone deal but this charge literally nullifies any of that! This forum is the last resort. I'll switch to Tmobile and make up the 300 I just lost if this doesnt work.