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Accidental international call!!
Siddharthjohn
Member

I was recently charged for $300 because of an accidental call! There was a call to the Bahamas for 96 mins!! Would have been more if my battery didnt die! I reached out to a customer service agent who insisted that they could not do anything about it because the billing cycle is complete!! HOW WAS I SUPPOSED TO KNOW ANY OF THAT!?! I'm sure even if they have a recording of the call they would hear nothing. I've been with verizon and even switched from ATT because of the customer service but I think I'm done now. I switched 2 years ago because of a sweet phone deal but this charge literally nullifies any of that! This forum is the last resort. I'll switch to Tmobile and make up the 300 I just lost if this doesnt work.

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