Account Payment Lockout

[Sharanthenurse]

Why do you lock out my account so I can't pay on-line?  I can access EVERYTHING except "make a payment."  Are your IT people [Removed]?  Or is this a "mis-management" decision?

inappropriate content removed as required by the Verizon Wireless Terms of Service​

Message edited by Verizon Moderator

[Ann154]

Are you set to cash only? Are you habitually late in paying? Past due balance?

[vzw_customer_support]

Sharanthenurse We understand you want to make sure you can make a payment. What happens when you try to make one? Have you tried #PMT from your cell phone?

DeloresK_VZW

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