Account manager question

[JustinMcInvale]

Under the account manager page one can have a max of three account managers. Is the account owner counted as one of the account managers far as the number of managers shown?

I'm trying to reach out to the account owner to ask as I'm just an account member but no response yet.

[vzw_customer_support · Accepted solution]

We would be happy to help with any questions you have for us. The Account Owner does not count against the amount of Account Managers. In order to be an Account Manager, and not an Account Member, the owner would need to add your mobile number and a valid email when adding you to the account. Please let us know if this helps.

EllisandraC_VZW

[JustinMcInvale]

Thanks that helped.

[vzw_customer_support]

You are very welcome, JustinMcInvale. The pleasure is all ours. We are always happy to help here. Is there anything else we can assist with today? BrettA_VZW

[JustinMcInvale]

Nothing else today