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Account manager question
JustinMcInvale

Under the account manager page one can have a max of three account managers. Is the account owner counted as one of the account managers far as the number of managers shown?

I'm trying to reach out to the account owner to ask as I'm just an account member but no response yet.

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Correct Answers
Re: Account manager question
vzw_customer_support
Customer Support

We would be happy to help with any questions you have for us. The Account Owner does not count against the amount of Account Managers. In order to be an Account Manager, and not an Account Member, the owner would need to add your mobile number and a valid email when adding you to the account. Please let us know if this helps.

EllisandraC_VZW

View solution in original post

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Re: Account manager question
vzw_customer_support
Customer Support

We would be happy to help with any questions you have for us. The Account Owner does not count against the amount of Account Managers. In order to be an Account Manager, and not an Account Member, the owner would need to add your mobile number and a valid email when adding you to the account. Please let us know if this helps.

EllisandraC_VZW

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Re: Account manager question
JustinMcInvale

Thanks that helped.

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Re: Account manager question
vzw_customer_support
Customer Support

You are very welcome, JustinMcInvale. The pleasure is all ours. We are always happy to help here. Is there anything else we can assist with today? BrettA_VZW

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Re: Account manager question
JustinMcInvale

Nothing else today

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